Design is everywhere in our lives--but the nature of complex systems means that few people feel empowered or equipped to design better futures. This book is a guide to co-designing service systems. Although the places we live are full of material objects, they only become meanin…
Design is everywhere in our lives--but the nature of complex systems means that few people feel empowered or equipped to design better futures. This book is a guide to co-designing service systems. Although the places we live are full of material objects, they only become meanin…
Engineers and technologists often operate from a worldview of "ones and zeros." My mission in this book is to interject the colorful world of creative thinking to help engineers and technologists learn to think and work differently. This "idea engineering" becomes the driving fo…
