Title Statements
- Full title :Business communication : process and product / Mary Ellen Guffey, Dana Loewy.
Summary
Presenting a consistently applied process approach to business communication combined with a hands-on view of current and emerging business technologies, this text offers a communication strategy students can use throughout their careers.
Read More ↓Edition Statements
- Publication Date:©2011.
- Edition:7th ed
Publication Statements
- Publisher(s):South-Western/Cengage Learning
- Place of Publication:Mason, OH
- Language:eng
- Publication Date:©2011.
The Physical Object
- Description:1 volume (various pagings) : : illustrations ; : 29 cm
Edition Identifiers
- ISBN:0538466251, 9780538466257, 053846626X, 9780538466264
- oclc:ocn646396990
- LC Classification:HF5718.3
- Dewey Decimal:651.7
Table of Contents
Unit 1. Communication foundations. 1. Effective and ethical communication at work -- 2. Professionalism : team, meeting, listening, nonverbal, and etiquette skills -- 3. Intercultural communication -- Unit 2. The writing process. 4. Planning business messages -- 5. Organizing and writing business messages -- 6. Revising business messages -- Unit 3. Workplace communication. 7. Electronic messages and digital media -- 8. Positive messages -- 9. Negative messages -- 10. Persuasive and sales messages -- Unit 4. Reports, proposals and presentations. 11. Report and research basics -- 12. Informal business reports -- 13. Proposals, business plans, and formal business reports -- 14. Business presentations -- Unit 5. Employment communication. 15. The job search, resumes, and cover letters -- 16. Interviewing and following up.
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