Business writing

Type Book

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The ability the write well in professional situations is a much sought-after and all too rare skill. Business Writing takes a hands-on approach to help you excel in writing a range of hard-copy and electronic documents. Learn how to write effective:lettersmemosemailsreportswebsite text. Expert communicator Baden Eunson shows you how to design documents, employ persuasive techniques and how to recognise (and foil) the mind games some people play. Also, discover how to avoid the pitfalls of plann…

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Title Statements

Full title :Business writing / Baden Eunson.

Summary

Edition Statements

Publication Date:2007.

Publication Statements

Publisher(s):John Wiley & Sons Australia
Place of Publication:Milton, Qld
Language:eng
Publication Date:2007.

The Physical Object

Description:1 online resource (225 pages)

Edition Identifiers

ISBN:9781118319680, 1118319680
oclc:ocn784884398
LC Classification:HF5718.3
Dewey Decimal:651.74

Chapter 1. Letters 1 : what they are and how to write them -- Letters : when, why and how -- Chapter 2. Letters 2 : giving good news and bad news -- Letters : the message -- Good news letters : when they want to read what you write -- Communicating bad news : when they don't want to read what you have written -- Chapter 3. Letters 3 : persuading -- Persuasive letters -- Other types of persuasion : complaint, claims and collections -- Chapter 4. Memos -- Memos -- Chapter 5. Reports -- So you've got to write a report ... -- The big leap : writing essays and writing reports -- What are reports for? -- Who are reports for? Know your audience -- What is involved in preparing a report? A production model -- Analytical reports -- Avoid games report writers (and commissioners) play -- Proposals, tenders and submissions -- Chapter 6. Online writing : emails and websites -- The offline world goes online -- Online writing : mosaid and 3-D -- Email -- Writing for the Web.