Caring for the customer

Caring for the customer

by Senter, Howard

Type Book
Rate 0.0 /5
Details
Files
Reviews
Download

Title Statements

  • Full title :Caring for the customer / [Howard Senter and Jane Edmonds].

Edition Statements

  • Publication Date:2003.
  • Edition:4th ed

Publication Statements

Notes

"Published for the Institute of Leadership & Management."

Previous edition: 1997.

The Physical Object

  • Description:1 online resource (viii, 106 pages) : : illustrations

Edition Identifiers

  • ISBN:9780080476391, 0080476392, 9781136422799, 113642279X, 9781136422744, 1136422749, 9781136422782, 1136422781
  • oclc:ocn147959572
  • LC Classification:HF5415.5
  • Dewey Decimal:658.8/12

Table of Contents

Session A. About customers -- session B. What is customer care? -- session C. Direct customer contact -- session D. Delivering customer care.

Read More ↓

Subjects

BUSINESS & ECONOMICS -- Customer Relati… Customer services Customer services -- Problems, exercise… Electronic books exercise books Problèmes et exercices Problems and exercises public relations Relations publiques Service à la clientèle -- Problèmes et …

Writers

Senter, Howard Edmonds, Jane

More from this Series

Rate & Review

0.0/5
(0 people Voted)

No reviews yet. Be the first to rate this work.

Files & Downloads

No downloadable files are registered for this work yet.

Log in to request a copy