Title Statements
- Full title :Communication skills for nurses / Claire Boyd, Janet Dare.
Summary
Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you'll need on placement and as a registered nurse. Special features: Developed by students, for studentsClear, straightforward, and jargon-freeExplains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and.
Read More ↓Edition Statements
- Publication Date:2014.
Publication Statements
- Publisher(s):Wiley-Blackwell
- Place of Publication:Chichester, West Sussex, UK
- Language:eng
- Publication Date:2014.
The Physical Object
- Description:1 online resource (xiii, 189 pages)
Edition Identifiers
- ISBN:1118767519, 9781118767511, 9781322059976, 1322059977, 1118767470, 9781118767474, 1118767500, 9781118767504
- oclc:ocn904340231
- LC Classification:RT23
- Dewey Decimal:610.73014
Table of Contents
COMMUNICATION SKILLS FOR NURSES; Contents; Preface; Introduction; Acknowledgements; Chapter 1 MODELS OF COMMUNICATION; WHAT IS A COMMUNICATION MODEL?; Linear Model; Interactive Model; Transactional Model; TEST YOUR KNOWLEDGE; Bibliography; Chapter 2 TRANSACTIONAL ANALYSIS; THE EGO STATE; Parent; Child; Adult; KINDS OF TRANSACTION; Complementary Transactions; Crossed Transactions; Ulterior Transactions; SUMMARY OF TRANSACTIONAL ANALYSIS; TEST YOUR KNOWLEDGE; Bibliography; Chapter 3 METHODS OF COMMUNICATION; TYPES OF COMMUNICATION; Verbal Communication; Non-Verbal Communication.
Written CommunicationVisual Communication; COMMUNICATION DIFFERENCES; WAYS TO ENCOURAGE EFFECTIVE COMMUNICATION; Deafblindness; MEDICAL JARGON; DIFFICULT PATIENT SITUATIONS; PAEDIATRIC NURSING COMMUNICATION; NURSING HANDOVER; CRITICAL COMMUNICATIONS; TEST YOUR KNOWLEDGE; Bibliography; Chapter 4 PRESENTING YOURSELF AND YOUR ORGANISATION; WHAT IS CUSTOMER SERVICE?; HOW CAN YOU CREATE THE RIGHT IMPRESSION?; TEST YOUR KNOWLEDGE; Bibliography; Chapter 5 INTERPERSONAL SKILLS; WHAT ARE INTERPERSONAL SKILLS?; WHAT ARE THE INTERPERSONAL SKILLS?; HOW CAN I DEVELOP MY INTERPERSONAL SKILLS?
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