Title Statements
- Full title :Connected CRM : implementing a data-driven, customer-centric business strategy / David S. Williams.
Edition Statements
- Publication Date:cop. 2014.
Publication Statements
- Publisher(s):John Wiley & Sons, John Wiley & Sons
- Place of Publication:Hoboken
- Language:eng
- Publication Date:cop. 2014.
The Physical Object
- Description:XIII, [1], 242 s. : : il. ; : 24 cm
Edition Identifiers
- ISBN:9781118835807, 1118835808, 9781118863121, 1118863127, 9781118863190, 1118863194
- oclc:ocn903378895
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