Title Statements
- Full title :Customer relationship management : getting it right! / Judith W. Kincaid.
Edition Statements
- Publication Date:cop. 2003.
Publication Statements
- Publisher(s):Prentice Hall, Prentice Hall PTR
- Place of Publication:Upper Saddle River, NJ
- Language:eng
- Publication Date:cop. 2003.
The Physical Object
- Description:XXVII, 480 s. : : il. ; : 24 cm.
Edition Identifiers
- ISBN:013035211X, 9780130352118
- oclc:ocn924670307
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