Customer relationship management

Customer relationship management: getting it right!

by Kincaid, Judith W.

Type Book
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Title Statements

  • Full title :Customer relationship management : getting it right! / Judith W. Kincaid.

Edition Statements

  • Publication Date:cop. 2003.

Publication Statements

The Physical Object

  • Description:XXVII, 480 s. : : il. ; : 24 cm.

Edition Identifiers

  • ISBN:013035211X, 9780130352118
  • oclc:ocn924670307

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