Title Statements
- Full title :Consumer behavior / Leon G. Schiffman, Leslie Lazar Kanuk ; in collaboration with Joseph Wisenblit.
Summary
Taking a market segmentation approach, this latest edition of a respected text carefully balances consumer behaviour concepts, research and applied marketing examples.
Read More ↓Edition Statements
- Publication Date:©2010.
- Edition:10th ed
Publication Statements
- Publisher(s):Prentice Hall
- Place of Publication:Upper Saddle River, N.J
- Language:eng
- Publication Date:©2010.
Notes
Previous edition: 2007.
The Physical Object
- Description:xviii, 518 pages, [55] pages : : illustrations (some color) ; : 29 cm
Edition Identifiers
- ISBN:9780135053010, 0135053013
- oclc:on1058060110
- LC Classification:HF5415.32
- Dewey Decimal:658.8/342
Table of Contents
Pt 1 Introduction 1. Consumer behavior: meeting changes and challenges -- 2. The consumer research process -- 3. Market segmentation and strategic targeting -- Pt 2 The consumer as an individual 4. Consumer motivation -- 5. Personality and consumer behavior -- 6. Consumer perception -- 7. Consumer learning -- 8. Consumer attitude formation and change -- 9. Communication and consumer behavior -- Pt 3 Consumers in their social and cultural settings 10. The family and its social class standing -- 11. Influence of culture on consumer behavior -- 12. Subcultures and consumer behavior -- 13. Cross-cultural consumer behavior: an international perspective -- Pt 4 The consumer's decision-making process and ethical dimensions 14. Consumers and the diffusion of innovations -- 15. Consumer decision making and beyond -- 16. Marketing ethics and social responsbility.
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Comportamiento del consumidor -- (.pdf)
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