Customer relationship management

Customer relationship management: a global perspective

by Raab, Gerhard

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Title Statements

  • Full title :Customer relationship management : a global perspective / by Gerhard Raab ... [et al.].

Edition Statements

  • Publication Date:cop. 2008.

Publication Statements

  • Publisher(s):Gower
  • Place of Publication:Aldershot, Hampshire, England
  • Language:eng
  • Publication Date:cop. 2008.

The Physical Object

  • Description:1 vol. (IX-204 p.) : : ill. ; : 24 cm

Edition Identifiers

  • ISBN:9780754671565, 0754671569
  • oclc:ocn494376542
  • LC Classification:HF5415.5
  • Dewey Decimal:658.8/12

Subjects

Case studies Customer relations -- Case studies. -- … Customer relations -- Handbooks, manual… Customer relations -- Management Handbooks and manuals Relations avec la clientèle -- Études d… Relations avec la clientèle -- Gestion Relations avec la clientèle -- Guides, …

Writers

Raab, Gerhard

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