Human resource management in public service: paradoxes, processes and problems

Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers managers and aspiring managers a thorough, provocative, and award-winning coverage of the complex issues of management in the public sector, from both employee and managerial viewpoints. Combining more than 100 years of professional and academic experience, authors Evan M. Berman, James S. Bowman, Jonathan P. West, and Montgomery Van Wart have created user-friendly and accessible material by highlighting dilemmas, challenging readers to resolve them, and enticing them to go beyond the text to discover and confront other dilemmas. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving. Continuing the award-winning tradition of previous editions, this Fifth Edition covers all of the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal.

The public service heritage : people, process, and purpose -- Legal rights and responsibilities : laws governing the workplace -- Recruitment : from passive posting to social media networking -- Selection : from civil service commissions to decentralized decision making -- Position management : judicious plan or jigsaw puzzle? -- Employee engagement : possible, probable, or impossible? -- Compensation : vital, visible, and vicious -- Employee-friendly policies : fashionable, flexible, and fickle -- Training, learning, and development : exploring new frontiers -- Appraisal : a process in search of a technique -- Unions and the government : protectors, partners, and punishers -- Collective bargaining : structures, strategies, and skills -- Conclusion : the future as opportunity, not destiny.