Information Systems for Knowledge Management

More and more organizations are becoming aware of the importance of tacit and explicit knowledge owned by their members which corresponds to their experience and accumulated knowledge about the firm activities. However, considering the large amount of knowledge created and used in the organization, especially with the evolution of information and communications technologies, the firm must first determine the specific knowledge on which it is necessary to focus. Creating activities to enhance identification, preservation, and use of this knowledge is a powerful mean to improve the level of econ.

Cover; Title Page; Contents; Chapter 1. Assessing the Community Maturity from a Knowledge Management Perspective; 1.1. Introduction; 1.2. Background; 1.2.1. Maturity models; 1.2.2. Knowledge-oriented maturity models; 1.3. Method; 1.4. The CoMM; 1.4.1. The development; 1.4.2. The description; 1.5. Application within a CKO professional association; 1.5.1. Overview of need; 1.5.2. Field application steps; 1.5.3. Findings; 1.5.4. Reflection on the field application of CoMM; 1.6. Discussion and implications; 1.7. Conclusion; 1.8. Bibliography; 1.9. Appendix.

Chapter 2 Social Networks: Leveraging User Social Data to Empower Collective Intelligence2.1. Introduction; 2.2. Collective intelligence by user-centered social network aggregation; 2.3. Related works; 2.4. Proposed system; 2.4.1. User-centered social network aggregation; 2.4.2. Personalized information filtering; 2.4.3. Collaborative knowledge management; 2.5. Decision support; 2.6. Use scenario; 2.7. Prototype; 2.8. Conclusions and future work; 2.9. Acknowledgments; 2.10. Bibliography; Chapter 3 Sociocultural Knowledge Management toward the Adaptation of a CSCL Environment.

3.1. Introduction3.2. The concept of culture and socio…