IS management handbook

Section 1 Achieving Strategic IT Alignment1 The New Enabling Role of the IT Infrastructure, Jeanne W. Ross and John F. Rockart2 Partnering Roles of the IS Executive, Carol V. Brown, Ephraim R. McLean, and Detmar W. Straub3 Knowledge Management--Coming Up the Learning Curve, Ray Hoving4 The CIO Role in the Era of Dislocation, James E. Showalter5 The IS Executive and Strategic Planning, Philip N. James6 Integrated Systems Planning: A Holistic Model, Yannis A. Pollalis7 Strategic Information Technology Planning and the Line Manager's Role, Robert Heckman8 Managing Advanced Information Technology, Louis Fried9 Moving the IT Workforce to a Client/Server Environment, Eileen Birge10 Redesigning the IT Organization for the Information Age, Bernard H. Boar11 Successfully Hiring and Retaining IT Personnel, John P. Murray12 Preparing for the Outsourcing Challenge, N. Dean Meyer13 IT Performance Turnaround--The Outsourcing Alternative, Richard D. Hays14 Support Services Outsourcing, William J. Beaumont15 Managing the IT Procurement Process, Robert Heckman16 Control of Information Systems Outsourcing, S. Yvonne ScottSection 2 Designing and Operating an Enterprise Infrastructure17 Client/Server Computing: Politics and Solutions, Steve Guynes and John Windsor18 Culture Change: A Client/Server Enabler, Stewart L. Stokes, Jr. 19 Shifting to Distributed Computing, Richard Ross20 Improving Data Center Productivity and Effectiveness, John P. Murray21 U.S. Telecommunications Today, Nicholas Economides22 Operating Standards for LANs, Leo Wrobel23 Virtual Networking Management and Planning, Trenton Waterhouse24 Successful Network Implementations, Patrick McBrayer25 Integrating Electronic Messaging Systems and Infrastructures, Dale Cohen26 Data Warehousing Concepts and Strategies, Stefan M. Neikes, Sumit Sircar, and Bijoy Bordoloi27 Data Marts: Plan Big, Build Small.

Johnvan den Hoven28 A Framework for Developing Enterprise Data Warehouses, Ali H. Murtaza29 Data Mining: Exploring the Corporate Asset, Jason Weir30 Data Conversion Fundamentals, Michael Zimmer31 Quality Information Services, Joe R. Briones32 Information Systems Audits: What's in It for Executives? Vasant Raval and Uma G. Gupta33 Key Factors to Strengthen the Disaster Contingency and Recovery Planning Process, Michael J. Cerullo and Virginia Cerullo34 Taking an Adaptive Approach to IS Security, Christopher KlausSection 3 Providing Application Solutions35 IT-Enhanced Productivity and Profitability, William R. King36 Agents Delivering Business Intelligence, Roberto Vinaja and Sumit Sircar37 Analyzing Agents for Electronic Commerce, Shouhong Wang38 Java: The Language and Its Supporting Technologies, V. Ramesh39 The Methodology Evolution: From None, to One-Size-Fits-All, to Eclectic, Robert L. Glass40 Strategic Use of JAD, Michael C. Kettelhut41 User-Centered Design, James J. Kubie, L.A. Melkus, R.C. Johnson, Jr., and G.A. Flanagan42 Database Development Methodology and Organization, Sanjiv Purba43 Project Success and Customer Needs, Richard H. Deane, Thomas B. Clark and A.P. (Dennis) Young44 Win-Win Projects, Stanley H. Stahl45 Managing the User/IS Relationship, Ann S. Angel46 Reengineering Project Challenges, Varun Grover, Seung Ryul Jeong, and James T.C. Teng47 Managing Development in the Era of Complex Systems, Hugh W. Ryan48 Meeting the Software Challenge, Sami J. AlBanna and Joe Osterhaus49 Analyses of Software Quality and Auditing, David C. Chou and Amy Y. Chou50 Software Testing Basics and Guidelines, Christine B. Tayntor51 Ethical Responsibility for Software Development, Janice C. Sipior and Burke T. WardSection 4 Exploiting Web Technologies52 Commerce Opportunities in Electronic Markets, James A. Senn53 E-Commerce Issues for External Web.

Sites, Andrew Urbaczewski and Leonard M. Jessup54 Developing Corporate Intranets, Diana Jovin55 Designing a Business-Justified Intranet Project, Richard L. Ptak56 Expanding the Reach of Electronic Commerce: The Internet EDI Alternative, James A. Senn57 Implementing and Supporting Extranets, Phillip Q. Maier58 Internet Security and Firewall Policies, William Hugh Murray59 Implementing the First Web Site, Lee A. Freeman and Leonard M. Jessup60 Internet Acceptable Usage Policies, James E. GaskinSection 5 Facilitating Knowledge Work61 Helping Users Help Themselves, James A. Larson and Carol L. Larson62 Supporting Telework, Heikki Topi63 Information Sharing Within Organizations, Randall H. Russell64 End-User Computing Control Guidelines, Ron Hale65 Control Issues in End-User Computing and Applications, Sandra Allen-Senft and Frederick Gallegos66 Reviewing End-User Applications, Steven M. WillifordIndex.

ACHIEVING STRATEGIC IT ALIGNMENT; Strategic IT Capabilities; IT Leadership Roles; Sourcing Alternatives; ; DESIGNING AND OPERATING AN ENTERPRISE INFRASTRUCTURE; Managing a Distributed Computing Environment; Developing and Maintaining the Networking Infrastructure; Data Warehousing; Quality Assurance and Control; Security and Risk Management; ; PROVIDING APPLICATION SOLUTIONS; New Tools and Applications; Systems Development Approaches; Project Management; Software Quality Assurance; ; LEVERAGING E-BUSINESS OPPORTUNITIES; E-Business Strategy and Applications; Security and Privacy Issues; ; FACILITATING KNOWLEDGE WORK; Providing Support and Controls; Supporting Remote Workers; Knowledge Management