This edition explains state-of-the-art technologies, innovative management strategies and practical step-by-step solutions for surviving and thriving in today's demanding business environment.
Section 1 Achieving Strategic IT Alignment1 The New Enabling Role of the IT Infrastructure, Jeanne W. Ross and John F. Rockart2 Partnering Roles of the IS Executive, Carol V. Brown, Ephraim R. McLean, and Detmar W. Straub3 Knowledge Management--Coming Up the Learning Curve, Ray …
Focuses on maximizing the performance of resources during tough economic times. This book provides information that allows IT managers to effectively organize people and processes, and efficiently integrate and maintain infrastructure, applications, support systems, e-business t…