Key issues in the new knowledge management

In "Key Issues in the New Knowledge Management", Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of knowledge management. The issues the book addresses are central in the field today: the knowledge wars, or the issue of "how you define knowledge determines how you manage it"; the nature of knowledge processing; information management or knowledge management?; three views on the evolution of knowledge management; the role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems; is culture a barrier in knowledge management?; the open enterprise and accelerated sustainable innovation; portals; how should one evaluate KM software?; intellectual capital; measuring the impact of KM initiatives on the organization and the bottom line; KM and terrorism.

Med litteraturhenvisninger

Introduction: What is The New Knowledge Management and What are Its Key Issues?; What is The New Knowledge Management?; What are its issues?; Who this book is for; How to use this book. The Knowledge Conundrum: On Definition; Definitions of knowledge; World 2 -- definitions; World 3 -- definitions; Data, information, knowledge and wisdom; World 3 -- data, information, knowledge and wisdom; World 2 -- data, information, and knowledge; Tacit knowledge and explicit knowledge; Polanyi, implicit knowledge and Popper; Individual level world 2 -- knowledge and motivational hierarchies; Different types of knowledge. Origin of The Knowledge Life Cycle: The Organizational Learning (OLC)/Decision Execution Cycle (DEC); New problems; Double-Loop Learning (DLL) and Popper's tetradic schema; Learning and knowledge production -- combining Argyris/Schon and Popper; A transactional systems model of agent interaction; The motivational hierarchy; Aspects of motivational behaviour in the transactional system; Sense making in the transactional system; The Knowledge Life Cycle (KLC) -- the expression of a change in instrumental motivation. Information Management and Knowledge Management: Introduction -…