"Business Communication: Process and Product" presents the most current and authoritative communication technology and business communication concepts. Written by award-winning author and renowned leader Mary Ellen Guffey and new coauthor Dana Loewy, offer the most up-to-date an…
Effective communication in business and commercial organizations is critical, as organizations have to become more competitive and effective to sustain commercial success. This thoroughly revamped new edition distils the principles of effective communication and applies them to …
Providing insights into the way we all talk at work, this text contains material that illustrates the way people communicate with each other in their ordinary everyday encounters in the workplaces. The analysis focuses on how and why people "do" power and politeness in the workp…
In "Key Issues in the New Knowledge Management", Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of knowledge management. The issues the book addresses are central in the field to…
Keeping employees focused and enthusiastic during times of organizational upheaval is crucial to a company's ability to move through change quickly and effectively. This comprehensive guide offers managers hundreds of ready-to-use phrases right at their fingertips. No matter the…
