Management consultancy: boundaries and knowledge in action

by Sturdy, Andrew

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Title Statements

Full title :Management consultancy : boundaries and knowledge in action / Andrew Sturdy [and others].

Summary

Management consultants are typically seen as key mediators in the flow of management ideas. And yet little is known about exactly what happens when they work together with clients, behind closed doors in consulting projects. Do they really innovate or simply legitimate existing knowledge? This book presents research from a three year long 'fly-on-the-wall study' of consulting projects and challenges our taken for granted view of consultancy. It draws on and integrates theories of knowledge and social boundaries to reveal a picture of complex and shifting insider-outsider relationships. Here, the outsider or expert status of consultants in relation to their clients cannot be assumed in their day-to-day project interactions. Different actors, roles, and types of knowledge are involved in an interactive and dynamic process where various boundaries are constructed, reinforced, negotiated and transformed. The chapters selectively explore these dynamics, revealing the importance of boundary complexity, the role of humour and challenge in often tense relationships, and the importance of shared knowledge domains such as sector knowledge.

Edition Statements

Publication Date:2009.

Publication Statements

Publisher(s):Oxford University Press
Place of Publication:Oxford
Language:eng
Publication Date:2009.

The Physical Object

Description:x, 204 pages ; : 24 cm

Edition Identifiers

ISBN:9780199212644, 0199212643, 9780199593750, 0199593752
oclc:ocn226360121
LC Classification:HD69.C6
Dewey Decimal:658.46

Consultancy, knowledge, and boundaries -- Boundaries and knowledge flow -- The research--case studies and research methods -- Re-thinking potentials for knowledge flow -- Outside expertise and sector knowledge -- Boundaries in action--challenge -- The micro management of boundaries through humour and laughter -- Conclusion--beyond consultancy and projects.

Subjects

advisors Business consultants Business consultants -- Case studies Case studies Conseillers d'entreprise Conseillers d'entreprise -- Études de c… Consultants Consultants -- Case studies Consultants -- Études de cas Konsulter Organisationskonsulter Unternehmensberatung