Managing successful projects with PRINCE2

ContentsList of figures viList of tables viiiForeword xAcknowledgements xiConventions used in this manual xiii1 Introduction 1The purpose of this manual 3The importance of projects 3What makes projects different? 3Why have a project management method? 4Introducing PRINCE2 4Related OGC guidance 6Benefits of PRINCE2 72 Principles 9Continued business justification 11Learn from experience 12Defined roles and responsibilities 12Manage by stages 13Manage by exception 13Focus on products 14Tailor to suit the projectenvironment 143 Introduction to PRINCE2 themes 15What are the themes? 17Applying the themes 18Format of the themes 184 Business Case 19Purpose 21Business Case defined 21The PRINCE2 approach to the Business Case 22Responsibilities 275 Organization 29Purpose 31Organization defined 31The PRINCE2 approach to organization 32Responsibilities 436 Quality 45Purpose 47Quality defined 47The PRINCE2 approach to quality 49Responsibilities 577 Plans 59Purpose 61Plans defined 61The PRINCE2 approach to plans 64Responsibilities 728 Risk 75Purpose 77Risk defined 77The PRINCE2 approach to risk 78Responsibilities 889 Change 89Purpose 91Change defined 91The PRINCE2 approach to change 92Responsibilities 9610 Progress 99Purpose 101Progress defined 101The PRINCE2 approach to progress 102Responsibilities 10910.1 iv I Contents11 Introduction to processes 111 18 Closing a Project 203 11.1 The PRINCE2 processes 113 18.1 Purpose 205 11.2 The PRINCE2 journey 113 18.2 Objective 205 11.3 The PRINCE2 process model 114 18.3 Context 205 11.4 Structure of the process chapters 114 18.4 Activities 205 12 Starting up a Project 119 19 Tailoring PRINCE2 to the project 121 environment 213 12.1 Purpose 12.2 Objective 121 19.1 What is tailoring? 215 12.3 Context 122 19.2 General approach to tailoring 215 12.4 Activities 122 19.3 Examples of tailoring PRINCE2 217 19.4 Projects in a programme 13 Directing a Project 133 environment 217 13.1 Purpose 135 19.5 Project scale 221 13.2 Objective 135 19.6 Commercial customer/supplier 135 environment 224 13.3 Context 13.4 Activities 19.7 Multi-organization projects 227 136 19.8 Project type 228 14 Initiating a Project 147 19.9 Sector differences 229 14.1 Purpose 149 19.10 Project management Bodies of 14.2 Objective 149 Knowledge 230 14.3 Context 150 Appendix A: Product Description 14.4 Activities 150 outlines 233 15 Controlling a Stage 165 A.1 Benefits Review Plan 235 167 A.2 Business Case 237 15.1 Purpose 15.2 Objective 167 A.3 Checkpoint Report 238 15.3 Context 168 A.4 Communication Management Strategy 239 15.4 Activities 168 A.5 Configuration Item Record 240 16 Managing Product Delivery 183 A.6 Configuration Management 16.1 Purpose 185 Strategy 241 16.2 Objective 185 A.7 Daily Log 242 16.3 Context 185 A.8 End Project Report 243 16.4 Activities 186 A.9 End Stage Report 244 A.10 Exception Report 245 17 Managing a Stage Boundary 191 A.11 Highlight Report 245 17.1 Purpose 193 A.12 Issue Register 246 17.2 Objective 194 A.13 Issue Report 247 17.3 Context 194 A. 14 Lessons Log 248 17.4 Activities 194 A.15 Lessons Report 249 Contents I VA. 16 Plan 250A.17 Product Description 251A.18 Product Status Account 253A.19 Project Brief 253A.20 Project Initiation Documentation 254A.21 Project Product Description 256A.22 Quality Management Strategy 257A.23 Quality Register 258A.24 Risk Management Strategy 259A.25 Risk Register 260A.26 Work Package 261Appendix B: Governance 263Appendix C: Roles and responsibilities 267C.1 Project Board 269C.2 Executive 270C.3 Senior User 270C.4 Senior Supplier 271C.5 Project Manager 271C.6 Team Manager 272C.7 Project Assurance 273C.8 Change Authority 274C.9 Project Support 274Appendix D: Product-based planningexample 277D.1 Scenario 279D.2 Example of a Project ProductDescription 279D.3 Examples of a product breakdownstructure 281D.4 Example of a Product Description 282D.5 Product flow diagram 283Appendix E: Health check 285E.1 Starting up a Project 287E.2 Directing a Project 288E.3 Initiating a Project 291E.4 Controlling a Stage 291E.5 Managing Product Delivery 292E.6 Managing a Stage Boundary 292E.7 Closing a Project 293Further information 295Glossary 301Index 315.