Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide

Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide

by Benson, Neil

Type Book
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This book is in the Enterprise certification series which means it is a hands-on guide with practical instruction, examples and all the information you will need to be successful in the exam, as well as 75 practice questions in the exam style. It includes practical advice on how to book the exam, approach the questions and maximize your score. ""Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide"" is perfect for IT professionals and developers who work for a…

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Title Statements

  • Full title :Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide / Neil Benson.

Summary

This book is in the Enterprise certification series which means it is a hands-on guide with practical instruction, examples and all the information you will need to be successful in the exam, as well as 75 practice questions in the exam style. It includes practical advice on how to book the exam, approach the questions and maximize your score. ""Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide"" is perfect for IT professionals and developers who work for a Microsoft partner or customer organizations. If you want to demonstrate your expertise and advance y.

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Edition Statements

  • Publication Date:2012.

Publication Statements

  • Publisher(s):Packt Pub
  • Place of Publication:Birmingham
  • Language:eng
  • Publication Date:2012.

Notes

"A practical guide to customizing and configuring Microsoft Dynamics CRM 2011 focused on helping you pass the certification exam"--Cover.

Includes index.

The Physical Object

  • Description:1 online resource (1 volume) : : illustrations.

Edition Identifiers

  • ISBN:9781849685818, 1849685819
  • oclc:ocn825076953
  • LC Classification:HF5415.5
  • Dewey Decimal:658.812028553

Table of Contents

Cover; Copyright; Credits; About the Author; About the Reviewers; www.PacktPub.com; Table of Contents; Preface; Chapter 1: Overview of Microsoft Dynamics CRM 2011; Architecture of Microsoft Dynamics CRM 2011; Multi-tier architecture; Presentation tier; Application tier; Data tier; Supported and unsupported customization; Supported customizations; Unsupported customizations; Deployment options; On-premise deployment; Partner-hosted deployment; Online deployment; Deployment differences; Using an implementation methodology; Microsoft Dynamics Sure Step; Customization security roles; Summary

Chapter 2: Configuring the System SettingsConfiguring the system settings; How to configure the system settings; General; Calendar; Formats; Auditing; E-mail; Marketing; Customization; Outlook; Reporting; Goals; Understanding CRM for Outlook settings; CRM for Outlook settings; CRM System Settings; CRM for Outlook Personal Options; Exportable settings; System settings exported in a solution; System settings not exported in a solution; Additional settings exported in a solution; Auto-numbering; Relationship Roles; ISV Config; Summary; Test your knowledge

Chapter 3: Configuring the Organization Str…

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