Operational performance measurement

Operational performance measurement: increasing total productivity

by Kaydos, W. J., (Wilfred J.)

Type Book
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Operational Performance Measurement: Increasing Total Productivity presents a new integrated theory of performance measurement, including a never-before-published measurement model that is applicable to any business activity. The theory also explains the human and technical requirements a measurement system must satisfy to be truly effective. Implementation of these non-financial, or operational, performance measures will significantly improve any company's bottom line.

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Title Statements

  • Full title :Operational performance measurement : increasing total productivity / Will Kaydos.

Summary

Operational Performance Measurement: Increasing Total Productivity presents a new integrated theory of performance measurement, including a never-before-published measurement model that is applicable to any business activity. The theory also explains the human and technical requirements a measurement system must satisfy to be truly effective. Implementation of these non-financial, or operational, performance measures will significantly improve any company's bottom line.

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Edition Statements

  • Publication Date:©1999.

Publication Statements

  • Publisher(s):St. Lucie Press
  • Place of Publication:Boca Raton, Fla
  • Language:eng
  • Publication Date:©1999.

The Physical Object

  • Description:1 online resource (xv, 245 pages) : : illustrations

Edition Identifiers

  • ISBN:9781420049053, 1420049054, 9781439887790, 1439887799, 9780367802103, 0367802104
  • oclc:ocn271604844
  • LC Classification:HD56.25
  • Dewey Decimal:658.51/5/0287

Table of Contents

Why Measure Performance? -- What is Measurement? -- Measuring Production Processes -- Operational Requirements for Effective Measurement -- Techniques for Determining What to Measure -- Implementation and Deployment -- Analyzing and Interpreting Measures -- Using Performance Measures Effectively -- Insuring Your Measures are Showing an Accurate Picture -- Appendix A-What Some Leading Companies are Measuring -- Appendix B-Implementing Manufacturing Performance Measures-A Case Study -- Appendix C-Implementing a Formal Selling Process and Performance Measures in a Sales Organization -- Appendix D-Global Warming? -- Appendix E-Measuring an Inventory Transaction Process.

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