Performance management: multidisciplinary perspectives

There is a wealth of research findings from management and social science all offering prescriptions for better performance management. However, the complexities and ambiguities of how performance might be understood in single complex organizations often have multiple causes that discipline approaches may not fully address. Performance Management starts by believing that all disciplines and levels have something useful to contribute to the broader understanding of how the performance of organizations can be effectively managed, to the potential benefit of multiple stakeholders. This impartial review of the state of performance management art traces the evolution of how performance has come to be understood and comes from experts who research, teach and consult in over a dozen disciplines and sectors. It combines accounts of what managers actually do to manage performance, and is invaluable for all those seeking a balanced perspective.

The characteristics of performance management research : implications and challenges / Richard Thorpe and Tony Beasley -- Performance management : a framework for analysis / David Otley -- Currents and controversies in contemporary performance management / Carmel de Nahlik -- Performance management : an occupational psychology and organizational behaviour perspective / Anne Fearfull and Gail P. Clarkson -- Taking a human resource management perspective on performance management / Liz Houldsworth and Sue Burkinshaw -- Performance measurement and performance management : the operations management perspective / David Barnes and Zoe Radnor -- Managing and measuring project performance / David Bryde, Fiona Lettice and Martin Wickes -- Performance management and operational research : a marriage made in heaven? / Peter C. Smith and Maria Goddard -- Marketing and the bottom line : assessing marketing performance / Tim Ambler -- Open performance management : the Internet and electronic observability / Steve Little -- An accounting and finance perspective on performance measurement and management / Stan Brignall -- Measuring and managing intangible assets / Bernard Marr -- Political econom…