Pharmacy management: essentials for all practice settings

"The editors believed that there would be value in a comprehensive pharmacy management textbook that covered many content areas and gathered a variety of resources into one text. They also aimed to develop a text that uses "evidence-based management"; that is, material derived from the best and most contemporary primary literature, but that which at the same time focuses on the application of knowledge into skills that pharmacists will use every day"--

I. WHY STUDY MANAGEMENT IN PHARMACY SCHOOL? -- Chapter 1 The "Management" in Medication Therapy Management -- Chapter 2 Management Functions -- Chapter 3 Leadership in Pharmacy Practice -- Chapter 4 Ethical Decision-Making, Problem-Solving, and Delegating Authority -- Chapter 5 Creating and Managing Value -- II. MANAGING OPERATIONS -- Chapter 6 Strategic Planning in Pharmacy Operations -- Chapter 7 Business Planning for Pharmacy Programs -- Chapter 8 Operations Management -- Chapter 9 Managing Technology that Supports the Medication Use Process -- Chapter 10 Ensuring Quality in Pharmacy Operations -- Chapter 11 Risk Management in Contemporary Pharmacy Practice -- Chapter 12 Preventing and Managing Medication Errors: The Pharmacist's Role -- Chapter 13 Compliance with Regulations and Regulatory Bodies -- III. MANAGING PEOPLE -- Chapter 14 Managing Yourself for Success -- Chapter 15 Negotiation Skills -- Chapter 16 Organizational Structure and Behavior -- Chapter 17 Human Resources Management Functions -- Chapter 18 The Basics of Employment Law and Workplace Safety -- Chapter 19 Pharmacy Technicians -- Chapter 20 Performance Appraisal Systems -- IV. MANAGING MONEY -- Chapter 21 Fina…