Theorizing crisis communication

Theorizing crisis communication

by Seeger, Matthew W. Sellnow, Timothy L.

Type Book
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Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time. Summarizes theories from such diverse perspectives as rhetoric, risk management, ethics, mass communication, socia…

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Title Statements

  • Full title :Theorizing crisis communication / Timothy L. Sellnow and Matthew W. Seeger

Summary

Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time. Summarizes theories from such diverse perspectives as rhetoric, risk management, ethics, mass communication, social media, emergency response, crisis.

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Edition Statements

  • Publication Date:2013

Publication Statements

  • Publisher(s):John Wiley
  • Place of Publication:Chichester
  • Language:eng
  • Publication Date:2013

The Physical Object

  • Description:vii, 272 s

Edition Identifiers

  • ISBN:9780470659298, 0470659297, 9780470659304, 0470659300
  • oclc:ocn826933865
  • Dewey Decimal:363.94

Table of Contents

Notes on Authors viii 1 Introduction to Crisis Communication Theory 1 Defining Crisis 4 Defining Communication 10 Theory 15 Plan for This Book 21 Conclusion 22 2 Theories of Communication and Crisis Development 25 Assumptions of Stage Models 27 Three-Stage Model 30 Fink & rsquo;s Four-Stage Cycle 33 Turner & rsquo;s Six-Stage Sequence of Failure in Foresight 37 Crisis and Emergency Risk Communication 40 Conclusion 45 3 Theories of Communication and Warning 49 Detection of Risks 50 Functional Approaches to Communication and Warning 51 Hear-Confi rm-Understand-Decide-Respond Model 57 Protective Action Decision Model 60 Integrated Model of Food Recall 67 Emerging Warning Systems 71 Conclusion 72 4 Theories of Communication and Crisis Outcomes 76 Organizational Learning 77 Sensemaking 83 Organizational Legitimacy 87 Situational Crisis Communication Theory 91 Discourse of Renewal 96 Conclusion 100 5 Theories of Communication and Emergency Response 105 Assumptions of Communication and

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Subjects

Kommunikationsteori Risikomanagement Risikostyring teorier om krisekommunikation Virksomhedskommunikation

Writers

Seeger, Matthew W. Sellnow, Timothy L.

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