Virtual EI

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Title Statements

Full title :Virtual EI.

Summary

"Just because a global pandemic forced us all to log more hours in virtual meetings and engage in more Slack conversations doesn't mean we're good at them. We've all endured the uncertainty of knowing who should talk first when several of us start at once. Or logging in to a call with a full mosaic of faces but no one speaking. How do you allow folks to dissent or share a hard perspective? If someone appears confused, do you call them on it or message them privately? And if we found those scenarios challenging when we were all remote, how can we manage our teams and facilitate effective meetings when some of us are on-site and some are on-screen? How do we navigate a hybrid workforce? How do we build relationships and trust when some colleagues share a long history and others have never laid eyes on one another in real life? This book explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. With the latest psychological research and practical advice from leading experts, you'll learn how to make everyone feel heard, draw everyone's voice into the conversation, and make real connections-whether your people are in a conference room or a breakout room"--

Edition Statements

Publication Date:2022.

Publication Statements

Publisher(s):Harvard Business Review Press
Place of Publication:Boston, Massachusetts
Language:eng
Publication Date:2022.

Notes

Includes index.

The Physical Object

Description:1 online resource.

Edition Identifiers

ISBN:1647823307, 9781647823306
oclc:on1289615317
LC Classification:BF576
Dewey Decimal:152.4

Subjects

Emotional Intelligence Équipes virtuelles Intelligence émotionnelle Telecommuting Travail virtuel (Mécanique analytique) Virtual work Virtual work teams Work environment -- Psychological aspec…