Visitor experience design
by Gao, Jun Ma, Jianyu Scott, Noel
The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-experience outcomes (Part IV). Part V provides cases of specific tourism experiences; while the lone c…
Read More ↓Title Statements
- Full title :Visitor experience design / edited by Noel Scott, Jun Gao, Jianyu Ma.
Summary
The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-experience outcomes (Part IV). Part V provides cases of specific tourism experiences; while the lone chapter in Part VI provides a conclusion and thoughts on future research.
Read More ↓Edition Statements
- Publication Date:2019
Publication Statements
- Publisher(s):CAB International
- Place of Publication:Wallingford, Oxfordshire
- Language:eng
- Publication Date:2019
The Physical Object
- Description:1 ressource en ligne (viii, 275 pages) : : illustrations.
Edition Identifiers
- ISBN:9781786391902, 1786391902, 9781786391919, 1786391910
- oclc:on1117507312
- LC Classification:G155.A1
- Dewey Decimal:910.68/5
Table of Contents
Introduction : creating memorable experiences / Jianyu Ma, Jun Gao, Noel Scott -- How psychology can stimulate tourist experience studies / Svein Larsen, Rouven Doran, Katharina Wolff -- Tourism experience : a review / Noel Scott, Dung Le -- Exploring experience and motivation using means-end chain theory / Shan Jiang -- Experiential decision choice / Liubov Skavronskaya, Dung Le, Brent Moyle, Noel Scott -- Attentive tourists : the importance of co-creative experiences / Ana Claudia Campos, Julio Mendes, Patricia Valle, Noel Scott -- The elicitation of emotions / Jianyu Ma -- Measurement of visitor's emotion / Shanshi (Stone) Li, Gabby Walters, Noel Scott -- Innovative approaches to researching consumer experience : an evaluation and comparison / Ying Wang, Wei Liu, Beverley Sparks -- Perceived value of destination experiences in Zhouzhuang, China / Lihua Gao, Noel Scott, Peiyi Ding -- Well-being benefits from mindful experiences / I-Ling (Lynn) Chen, Noel Scott, Pierre Benckendorff -- Motivational satisfaction and emotional outcomes from experiences / Jianyu Ma -- The meaning of a destination experience in Zhouzhuang, China / Lihua Gao -- Sharing tourism experiences : literature …
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