Praise for How to Deal with Difficult Customers 'The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and in…
Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and in…
"So, the next time you're struggling with a grumpy, cranky, whiney SOB, you won't have to just stand there wondering, "How can I sell to this jerk?" With the can't-miss strategies you'll find in How to Deal with Difficult Customers, you'll turn that sourpuss into a sweetheart, c…
"So, the next time you're struggling with a grumpy, cranky, whiney SOB, you won't have to just stand there wondering, "How can I sell to this jerk?" With the can't-miss strategies you'll find in How to Deal with Difficult Customers, you'll turn that sourpuss into a sweetheart, c…
The autobiography of one of the greatest boxers of all time. The author describes his childhood, military service, and world-famous career as an African American boxer.
Showing you how to stop chasing hot trends and start driving real growth, this guide offers a commonsense approach to business success and outlines a basic, effective, and actionable four-step blueprint for building a great organization of any size, in any arena. --