Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service systems such as government (including cities), healt…
Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service systems such as government (including cities), healt…
Use cases are increasingly popular, but many large organizations find it difficult to develop the complex use case models they need -- and poorly developed models fail to achieve their goals. In Advanced Use Case Modeling, Volume I, two leading use case experts present proven te…
"This book isn't just another introduction to use cases. The authors have used their wealth of experience to produce an excellent and insightful collection of detailed examples, explanations, and advice on how to work with use cases."--Maria Ericsson The toughest challenge in bu…