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The author addresses the question of how to keep knowledge from walking out the door when employees leave. Knowledge loss from downsizing, retirements, and high job turnover can create a knowledge continuity crisis. Based on research and practical experience, the authors suggest…
'How can I keep knowledge from walking out the door when employees leave?' This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer re…