Customer Obsessed
by O'Reilly for Higher Education (Firm), Berridge, Eric, Benioff, Marc
Leverage the cloud into competitive advantage through optimized customer experience Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but …
The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth. There are no simple solutions to this situation, but in this thoroughly updated Second…
Salesforce redefinió las aplicaciones de manejo de relaciones con clientes (CRM) - y toda la industria de aplicaciones empresariales - para el siglo XXI. La visionaria empresa ofrece software a los negocios de forma notablemente eficiente: en línea, "sin las complejidades de ins…