Breaking down listening into a set of learnable skills, this step-by-step book pulls this underused tool out from the shadows and highlights its role in effective communications. --
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Listen Up or Lose Out
by Safari, an O'Reilly Media Company, Bolton, Robert, Bolton, Dorothy
0
Type: Book
Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspect…
Listen Up or Lose Out pulls this underused tool out from the shadows and highlights its role in effective communications. Step by step, the book breaks down listening into a set of learnable skills, explaining how to: avoid the urge to criticize, question, or advise; focus on th…