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The 'Handbook of Innovation in Public Services' provides an essential resource for researchers and students interested in this topic. It explores the potential contribution of innovation to efficient and effective public services, reviewing the state-of-the-art in theory and res…
"Innovation is a core issue for public services and is a key element of public services reform - particularly in this age of austerity where policymakers urge the need to "innovate to do more with less". This comprehensive and accessible Handbook explores the potential for creat…