If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System.
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Real-world scenarios and hands-on exercises, custom test engine with hundreds of sample questions, four bonus exams, two sets of electronic flashcards for PCs, Pocket PCs, and Palm handhelds; entire book in PDF.