Marcus Buckingham y Curt Coffman presentan los resultados de dos grandes estudios. Uno ofrece los hallazgos de una encuesta realizada a más de un millón de empleados sobre sus necesidades en el lugar de trabajo. El otro es un estudio de 20 años sobre cómo los métodos de los mejo…
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually ev…
Companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how r…