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Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- Foreword -- Acknowledgements -- Introduction -- Author -- Chapter 1 Design Error ... Can Models Help? -- Dominoes Are Falling: Queensland Health Payroll Fiasco -- Swiss Cheese Anyone? Zanthus Bypass Accident -- S…
This book shows how to identify potential design errors and modify procedures in the design process to mitigate design-induced error. Real life examples are used to demonstrate the points being made. Many of the concerns raised in the book have come from a worldwide study conduc…