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The fifth edition of this highly regarded classic book on managing for quality combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today's leading trainers and consultants at the Juran Insti…
Focusing on managing for quality, this text features the real-world problems that confront managers, designers, engineers, marketers, operations personnel, users, and others involved in the quality function.
Focusing on managing for quality, this text features the real-world problems that confront managers, designers, engineers, marketers, operations personnel, users, and others involved in the quality function.