Cisco unified contact center enterprise (UCCE)
by Ford, Gary, Gonzales, Carlos, Quinn, Alan
by Ford, Gary, Gonzales, Carlos, Quinn, Alan
Cisco Cisco Unified Contact Center Enterprise (UCCE) is a complex product that integrates multiple components and can serve a wide spectrum of business requirements. As a result, UCCE can be challenging to configure. In this book, one of the world's most knowledgeable Cisco UCCE…