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Explores how the American public sector must evolve and adapt to exploit the possibilities of digital governance fully and fairly. Drawing from case studies, the book argues that the real challenge lies in overcoming the entrenched organizational and political divisions within t…
"In Building the Virtual State, Jane Fountain explains how government must evolve to become part of the Internet revolution. Fountain calls on government agencies to abandon outmoded bureaucratic tendencies in favor of a less centralized approach to providing services. This requ…