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This book explains how relationships are the real bedrock of longterm success in any business and any industry. The author describes that in today's global economy [anno 2012], forging bonds across cultural divides requires a heightened level of sensitivity.
The leader of Marriott International, the world's largest hotel chain, explains how he built Marriott into the world's largest international hotel chain. Contains lessons for managers in any cross-cultural business situation. Shows how to navigate cultural and language differenc…