No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, This insightful book is the ideal resource to help anyone prepare for and prevail in these situations. --
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Managing people is the biggest challenge any organization faces. It's a challenge that has grown even more difficult over the past decade. Since The Big Book of HR was first published, we've seen dramatic changes in the workplace and the workforce. This 10th anniversary edition …