This book contains the refereed proceedings of the 12th International Conference on Business Process Modeling, Development and Support (BPMDS 2011) and the 16th International Conference on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD 2011), held together wi…
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The purpose of this book is to disseminate the research results and best practice from researchers and practitioners interested in and working on modeling methods and methodologies. Though the need for such studies is well recognized, there is a paucity of such research in the l…