IBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done : transform themselves. This book describes the practices that al…
IBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that all…
"Focusing on process management, use of knowledge, and technology, the authors offer a holistic approach to change based on expertise, experience, and a track record that highlights, among others, IBM's own transformation. In five down-to-earth sections, the authors share their …