Irvine, Sally

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An introduction to quality assurance and quality improvement in general practice. The themes of the book are illustrated by reference to the case studies provided, which describe the various ways of starting, implementing and maintaining quality assurance in general practice.

"The Other Side of Medicine" is an amusing and challenging reflection of changes and fashions in general practice. Covering various themes including humanity in medicine, communication, and quality assessment of doctors, Peter Tate offers an abundance of personal anecdotes and p…