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"Reference Services and Reference Processes, Volume II of Introduction to Reference Work, introduces the sophisticated and imaginative aspects of the complete reference process."--Back cover.
"Basic Information Services, " Volume I of Introduction to Reference Work, explains the essential reference processes and sources in today's libraries. It is a tool for understanding and mastering fundamental reference forms - online, in print, and elsewhere. This eighth edition…
Volume I of Introduction to Reference Work, explains the essential reference processes and sources in today's libraries. It is a tool for understanding and mastering fundamental reference forms - online, in print, and elsewhere. This eighth edition is completely rewritten to ref…