"This book shares an innovative design, a methodology and an approach that combines best practices and principles from Malcolm Baldrige, Shingo, Lean, Six Sigma, Balanced Scorecard, accreditation, change management, patient and family-centered care, the Competing Values Framewor…
Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- List of Figures -- List of Tables -- Preface -- Acknowledgements -- Author -- Introduction -- Section A: Create a Shared Need -- 1. Understand the Need for Change -- Business and Culture -- Choice of Models in th…
Discussing the types of courage and what it means to be a courageous leader while leading change in difficult situations, this book shows what leaders do differently to put their organization on a path to excellence and culture transformation. --
"This book shares an innovative design, a methodology and an approach that combines best practices and principles from Malcolm Baldrige, Shingo, Lean, Six Sigma, Balanced Scorecard, accreditation, change management, patient and family-centered care, the Competing Values Framewor…