Provides a brief history of the evolution and emergence of benchmarking in general and in higher education in particular.
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While the term benchmarking is commonplace nowadays in institutional research and higher education, less common, is a solid understanding of what it really means and how it has been, and can be, used effectively. This volume begins by defining benchmarking as "a strategic and st…
Provides a brief history of the evolution and emergence of benchmarking in general and in higher education in particular.
"This volume shows different aspects of benchmarking from a wide variety of perspectives that institutional research offices can use for strategic planning and institutional research purposes"--Editors' Notes, p. 1.