Through this compact textbook, you will learn in an entertaining way about the most important form of human communication - the personal conversation - and its essential facets. It focuses primarily on communication in a professional context, but the principles can of course als…
Learn the basics and techniques of a special form of discussion leadership in this descriptive textbook: facilitation. Find out how facilitation supports communication and collaboration in groups and unleashes the potential existing in the group. This book is a translation of th…