In this work, detailed case studies of both high and low performing hospital trusts and primary care trusts are used to explore the links between organisational culture and performance.
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In this work, detailed case studies of both high and low performing hospital trusts and primary care trusts are used to explore the links between organisational culture and performance.
"Using theories from a wide range of disciplines including economics, management and organization studies, policy studies and the health sciences, this book sets out definitions of cultures and performance, in particular the specific characteristics that help or hinder performan…
Presents the view that cultural change needs to be wrought alongside structural and procedural reform if the anticipated benefits for performance are to be realised. This book offers research on ways in which NHS managers can implement cultural change to improve performance. It …