The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tas…
"This book reimagines what it is to organize or manage in contemporary work environments, though looking at ideas such as culture and objectivity. Emerging at about the same time as Schein's well-known theory of culture, Joanne Martin's multiple perspectives on culture have, unt…
