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This work provides the reader with an understanding of team building in a health care environment, and shows managers how to build a team that is committed to delivering quality. Topics covered include key quality concepts, team exercises, how to be a team member, team empowerme…
The facilitator's guide is a companion to Organization Teams: Building a Continuous Quality Improvement. This guide provides lesson plans, including suggested time allocation, masters that can be used to create your own transparencies, quality bucks photocopy masters, a method f…