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This text focuses on design in the domain of human-computer interaction which includes a broad sampling of case studies as well as narrower theoretical or empirical studies. The book includes the educational uses of design rationale and methods for teaching it in industry.
The design of computer systems capable of understanding and effectively meeting human needs is of great importance to our economy and well-being. It is generally agreed by those who have studied design that we can greatly improve the ultimate systems by improving the way we go a…