With its plentiful examples, guidelines to software tools, and emphasis on contemporary healthcare management issues, this book provides current and future healthcare professionals alike with a broad foundation for implementing operational improvements in their organizations.--
Healthcare Operations Management explores the core principles of effective organizational operations and explains how they can be used to tackle healthcare-specific challenges, such as gaps in quality of care. --
The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and value purchasing -- Use of technology in healthcare delivery -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision Making -- He…